Customer service rep · Live today

Meet your next
customer service rep.
Her name is Selina

Ridge HQ sources, trains, and onboards top-tier AI employees for customer service, finance, and operations. Live in 7 days. No recruiters. No timezone math. Cancel anytime.

Hire your first employee See how it works
SE FR AL
Three live agents. 1,942 drafts shipped. 59% approved without rewrite.
Production, live Read the customer story
1,942
Drafts processed
59%
Adoption rate
35%
Rewrite rate
3
Live agents
141 KB
Articles ingested

Real numbers from a youth sports e-commerce operator we run Ridge HQ for. Not a demo. Updated monthly.

Your team

Three AI employees.
Hire one. Hire all three

They live in the tools your team already uses. They start in shadow mode. They earn their right to auto-approve by getting rewrites down week over week.

Customer Service Rep

Selina

from $99 / mo

Drafts ticket replies in Front, learns from every edit, gets measurably better every week.

Adoption
59%
Drafts shipped
1,942
Hire Selina
Finance Ops

Frank

from $249 / mo

Pulls daily deposits, looks up users, generates scheduled reports. Runs the ops between the tools.

Reports / wk
7+
Data sources
3
Hire Frank
Supervisor

Alfred

from Included with Growth

Routes work between your team and the specialists. Owns the orchestration so you never do.

Handoffs
Seamless
Oversight
24/7
Hire Alfred
The math

Both work 40 hours.
Only one works 168.

A full-time US CS rep
$55,000/yr

Plus benefits. Plus taxes. Plus recruiting. Plus onboarding.

  • 40 hours a week
  • PTO, sick days, holidays
  • Ramp-up: 8-12 weeks
  • Rewrite rate: unknowable
Selina
$1,188/yr

On Starter. Every integration included. Cancel anytime.

  • 168 hours a week
  • No PTO. No ramp.
  • Live in 7 days
  • Rewrite rate: 35% and dropping
How it works

Two steps.
Nobody has time for ten.

01

Pick your employee.

Selina, Frank, or Alfred, plus specialists joining Q3. Tell us your stack and your tone. We onboard them to your tools in 3-5 days.

02

Go live.

Shadow mode first. Then drafting. Then approving. Swap or cancel anytime in the first 30 days. No recruiter fee. No 8-week ramp.

Lives in your stack

The tools your team
already uses

  • Slack
  • Front
  • Zendesk Q3 2026
  • ShipStation
  • PlanetScale
  • Contentful
  • Stripe Q3 2026
  • Salesforce Q3 2026

We expected Selina to be a demo.
She's in Front today, drafting every ticket.
The team stopped editing most of them by week four.

1,942 drafts. 59% adoption. 35% rewrite, trending down.
Hire

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Preview build. Not the live site. (env: production)